Every new home we build is covered by the Louisiana New Home Warranty Act, and every renovation and roof comes with our written workmanship warranty. Here is what is covered and how to file a claim.
New homes: workmanship and materials, to the building standards in your contract.
New homes: plumbing, electrical, heating, cooling and ventilation systems.
New homes: major structural elements.
Our written workmanship warranty, with the terms spelled out in your contract.
Email cj@ducarcompanies.com with your name, the property address and what you found. For new homes, Louisiana law also calls for written notice by registered or certified mail within one year of discovering a defect.
Add photos or a short video, the date you first noticed the issue, and the best times to reach you.
We contact you to schedule an inspection and, for covered items, the repair.
Call (504) 407-3199, Monday–Friday 8 AM–5 PM. Se habla español.
Email a warranty claim